website terms and conditions
Terms and Conditions
The following Terms and Conditions govern the basis on which you become a member of nasen or that we make available to you places at the events, seminars, or conferences (the “Events”) referred to on our website at www.nasen.org.uk (the “Website”). Please read these Terms and Conditions carefully before making any membership application or Event booking. You may also wish to print a copy of these Terms and Conditions for future reference.
1. Information About Us
1.1 www.nasen.org.uk is operated by The National Association For Special Needs (“nasen”). We are registered in England and Wales under company number 02674379 and with our registered office at nasen House, 4/5 Amber Business Village, Amber Close, Tamworth, Staffordshire B77 4RP.
1.2 We are also regulated by the Charities Commission, with number 1007023.
2. Eligibility
By placing a membership application or booking an Event through the Website, you warrant that:
(a) You are legally capable of entering into binding contracts;
(b) You are at least 18 years old; [and]
(c) [You are a UK resident]
3. Bookings
3.1 You are able to correct errors on your order up to the point at which you click on ‘confirm order’ on the final page of our ordering process.
3.2 If you have supplied us with your email address, we will notify you by email to confirm your booking or membership (our “Dispatch Confirmation”). Please note that all bookings are subject to acceptance by use and will not be binding on us until we have sent you the Dispatch Confirmation
3.3 Places at Events will be granted on a “first come, first served” basis. If an Event is fully booked, or is otherwise unavailable, we will use commercially reasonable endeavours to suggest an alternative event , or inform you if there is a cancellation, or a place otherwise subsequently becomes available. However, we make do not guarantee availability.
3.4 We reserve the right to reject your application for membership or a booking for an Event at our sole discretion.
4. Other Links
4.1 We may provide links on our Website to the websites of other companies, whether affiliated with us or not. In particular, our publications are currently only available through www.routledgeteacher.com. Please note that in these cases any resulting legal contract for the purchase of goods or services is between you and that third party and is subject to their terms and conditions, which you should carefully review.
4.2 We cannot give any undertaking,that publications or products you purchase from third party sellers through our Website, or from companies to whose website we have provided a link on our Website, will be available, of satisfactory quality, and any warranties in respect of those publications or products are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.
5. Cancellation and Refunds
5.1 To cancel a booking or your membership you must inform us in writing.
5.2 If you are contracting with us as a consumer, you may cancel your membership or a booking for an Event at any time within seven working days, beginning on the day after you received our Dispatch Confirmation. In this case, you will receive a full refund of the membership or booking fee.
5.3 If you are not contracting as a consumer, or your cancellation of a booking is seven days after your receipt of the Dispatch Confirmation, we will use commercially reasonable endeavours to reallocate your place, but if we are unable to do so, refunds in whole or part shall be at our sole discretion
5.4 Refunds of membership fees for non-consumers or for any cancellations of membership received after the seven day cooling off period shall be at our sole discretion.
5.5 We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
6. Price and Payment
6.1 The fee for membership and each Event will be as quoted on our Website from time to time, except in cases of obvious error.
6.2 All prices are exclusive of VAT.
6.3 Prices are liable to change at any time, but changes will not affect bookings in respect of which we have already sent you a Dispatch Confirmation.
6.4 Payment for membership and all Event bookings must be by credit card [cheque]. We accept payment with: VISA, Mastercard, Maestro.
7. Our Liability
7.1 nasen make no warranty as to the suitability of any Event for any particular purpose or otherwise. We exclude all liability to the extent permitted by law for any cost, claims or losses, howsoever caused that arise by reason of your membership or booking at an Event.
7.2 We are also not responsible for indirect losses which occur including but not limited to:
(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits or contracts;
(d) loss of anticipated savings;
(e) loss of data;
(f) loss of data, or
(g) waste of management or office time
however arising and whether caused by tort (including negligence), breach of contract or otherwise.
7.3 The above do not exclude or limit in any way our liability:
(a) For death or personal injury caused by our negligence;
(b) Under section 2(3) of the Consumer Protection Act 1987;
(c) For fraud or fraudulent misrepresentation; or
(d) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
7.4 Where you buy any goods or services from a third party seller through our Website, that seller’s liability will be set out in the seller’s terms and conditions.
8. Content of Web-site
We take all reasonable steps to ensure the contents of the Website are correct at the time of publication, but we can make no guarantee as to the accuracy of information contained on the Website. In particular stated dates relating to Events may be altered or even cancelled.
9. Written Communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our Website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
10. Notices
All notices given by you to us must be given to nasen at our postal address, detailed at the start of these Terms and Conditions. We may give notice to you at either the e-mail or postal address you provide to us when joining nasen or making a booking. Notices will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.
11. Events Outside Our Control
11.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations or the cancellation of any Event, that is caused by events outside our reasonable control (a “Force Majeure Event”).
11.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
(a) Strikes, lock-outs or other industrial action.
(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
(c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
(e) Impossibility of the use of public or private telecommunications networks.
(f) The acts, decrees, legislation, regulations or restrictions of any government.
12. Severability
If any of these Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
13. Entire Agreement
These Terms and Conditions represent the entire agreement between us in relation to the subject matter of a booking and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
14. Our Right to Vary these Terms and Conditions
14.1 We have the right to revise and amend these Terms and
Conditions from time to time to reflect changes in market conditions affecting our organisation, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.
14.2 You will be subject to the policies and Terms and Conditions in force at the time that you book an Event from us, unless any change to those policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms and Conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the booking).
15. Law and Jurisdiction
These Terms and Conditions are governed by the Laws of England and Wales and any disputes arising under or in connection with them will be subject to the exclusive jurisdiction of the English Courts.
